Last Updated: September 1st, 2022

This Privacy policy aim to provide you personal information of which and how Machinix.io collects, process, transfer, store and disclose your personal information while using www.machinix.io (“Website”), our quote and order platform (“Platform”), and the available services on our Website and Platform (“Services”).

This Privacy Policy will be amended from time to time, and a notice for its amendments will be notified to you.

1. Personal Information we collect

Personal data
We collect personal information that identifies you, such as your name, email address, phone number, your company name and your role in the company, shipping address and payment details.
The personal information collected directly or indirectly, provided by you on Website, Platform or when communicating with customer services, when register, quote, order and pay.

Documents uploaded to Website and Platform
We collect, review, use and store files uploaded by you such as CAD and PDF files, to provide you Services. In some cases, we might require you to upload copies of identification card or bank statement, to prevent frauds.

Automatic Data Collection
Our site collects some personal information automatically.
Log files may collect and contain internet protocol (IP) address, the region or general location where your computer access the internet, which operating system you are using for access the website and history of the pages you viewed on Website.
Cookies will be saved on your computer accessed to the Website and Platform. Some of those cookies are needed for using the Website and Platform and for accessing your private areas of your account or communicating with us. Some of those cookies are used for better understanding of your needs and interests, so we can provide you better services. Some of those cookies will be use by your browser to create personalized ads. Some of those cookies will be used by our service providers and some will be placed by others such as google.

2. How we use personal information

Machinix will not use the personal information we collect, other than the following purposes for which it originally collects and listed here (“The Purpose”) :

• Use and support our Website and Platform to provide the Services
• Execute the service as we obligated
• Provide you with customer service and answer your questions
• Send you marketing information, we believe will interest you
• Offer and provide personalized services we believe may interest you
• Provide to third party to identify you and prevent frauds
• Provide to this party to fulfill the above mentioned

3. How we share personal information

• Machinix shares personal information with third party service providers, in order to execute the services we offer: by our Website with personal information for your needs, by Machinix Platform to quote, estimate, feedback, process order, produce parts, assure quality, ship the goods and provide after sale services.
• Machinix share personal information with third party service providers, to perform and collect payments, and avoid frauds.
• Machinix shares personal information for marketing purposes, of services we believe will benefit with you, based on the personal information.
• Machinix may share personal information with third parties as part of investor relations, merger, financing, banks and other financial corporations.
• Machinix may share personal information with law enforcement, based on law or court orders.
• Machinix do not rent, sell, or share personal information about you with other people or companies, for non Machinix direct or in-direct marketing,

4. Personal Information Security

Machinix takes reasonable security measures to prevent your personal information to be lost, used to access or disclosed, by unauthorized parties.

Machinix takes procedures to deal with any actual or suspected breach. In event of a breach.

Machinix limits the access to the personal information, only and as long as, employees and service providers who have the needed access to perform the purposes.

Machinix cannot and do not guarantee its absolute secure of the personal information, even though we strive for it.

5. Personal Information Retention

Machinix store the personal information on Machinix servers on a cloud-based service Machinix engage with, locate around the world.

Machinix will retain and use the personal information only if it is needed for the purposes mentioned above or as long needed to comply with requirements of law or regulations. In case you would like to close the account and stop Machinix from using your personal information, please Email help@machinix.io and we will stop using your personal information immediately, or as long as needed to comply with our legal obligations and fulfill services in process.

For more information of where and for how long your personal information retained, please contact our legal team on legal@machinix.io

6. EU Resident: Privacy rights and international data transfer

In case you are an EU resident, you have the right to access your personal data and request Machinix to update, fix, correct, and delete it. You can ask Machinix to restrict and request its portability.

Machinix collects personal information including identification, commercial information, internet, and other electronic network devices. More details about the information collected you can find on Personal Information we collect clause or contact legal@machinix.io

In case you have consent to use your personal information as described in this privacy policy, you have the right to withdraw it.

For more information regarding your rights to withdraw your consent of this privacy policy, please contact legal@machinix.io .

7. California Privacy Rights

In case you are a California resident, you have certain rights under California Consumer Privacy Act 2018 (“CCPA”).

Machinix do not sell or offer financial benefits regarding your personal information and will not do so in the future without providing you a notice regarding a withdraw of your consent
Machinix collects personal information including identification, commercial information, internet, and other electronic network devices. More details about the information collected you can find on PERSONAL INFORMATION WE COLLECT clause or contact legal@machinix.io

If you are a California resident, you have the right to access and request what of your personal information collected. You have the right to ask Machinix to delete this personal information. Please consider that though the exception under CCPA Machinix might have the right to keep retain and use despite the request for delete the personal information. For more information, please contact legal@machinix.io

8. Children Privacy

Machinix will not collect knowingly, retain and use personal information from children under 13 years old.
If your under 13 year old child has shared with us personal information, without your consent, please contact us on legal@machinix.io.

If we have learned that an under 13 years old child had share with us personal information, without parent consent, we will take action to delete and stop retain and use this personal information.

9. Questions and feedback

For any concerns may raise, you can contact legal@machinix.io